7u77 Terms and Conditions

General Information and Applicability

These terms and conditions ("Terms") apply to the 7u77 platform and all its services. 7u77 is an online gaming and sports betting platform that provides slot games, live casino, sports betting, and other gaming features for adult users in Bangladesh.

These Terms apply in both English and Bengali. However, if any conflict arises in interpretation, the version determined by the company shall be considered final.

7u77 reserves the right to change these Terms at any time. Continued use of the platform after changes are published will be taken as acceptance of the new terms. Users are therefore advised to review this page regularly.

Account Registration and Identity Verification

A personal account is required to use services on 7u77. All information provided at registration must be accurate, complete, and up to date. Opening an account with false or misleading information is strictly prohibited.

2.1 Single Account Policy

Each person may hold only one account. Multiple accounts under the same person's name, multiple accounts from the same IP address, or multiple accounts from the same device are not permitted. If this policy is violated, all related accounts may be closed and balances forfeited.

2.2 Identity Verification (KYC)

Before a withdrawal or a large transaction, 7u77 may request a national ID card, passport, or other accepted document for identity verification. Certain services may be restricted until the verification process is complete.

2.3 Account Closure Request

Any member who wishes to voluntarily close their account may contact the support team via 24/7 live chat or email.

Age, Eligibility and Restricted Persons

All services on 7u77 are for adults aged 21 and above only. Minors are strictly prohibited from creating accounts or using gaming services. Providing false information about age will result in immediate account closure.

The following persons are considered ineligible to create an account:

• Those under 21 years of age
• Those who have previously had an account closed by 7u77
• Those who have applied for voluntary self-exclusion and whose exclusion period is still active
• Those playing on behalf of another person or using third-party funds

Account Security and Password

Each member is personally responsible for the security of their own account. Login credentials, passwords, and OTPs should not be shared with anyone. If unauthorized access is suspected, the support team must be notified immediately.

4.1 Strong Password

It is recommended to choose a strong password at registration, containing uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable passwords.

4.2 Third-Party Access

7u77 will not be held responsible for any damage caused by someone accessing another person's account. It is the account holder's responsibility to keep their login credentials secure.

Deposits, Withdrawals and Payment Policy

7u77 supports transactions through popular mobile banking and bank transfer methods in Bangladesh.

5.1 Deposit Methods

Accepted deposit methods: bKash, Nagad, Rocket, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major banks). The minimum deposit amount is ৳500.

5.2 Withdrawal Methods

The same methods are used for withdrawals: bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳500. Withdrawals are generally completed within 1 hour, but may be delayed if identity verification is incomplete.

5.3 Withdrawal to Same Method

Withdrawals must always be made through the same method used for the deposit. Direct transfers to third-party accounts are not permitted, in order to prevent money laundering.

5.4 Transaction Transparency

Every transaction is recorded in the account history. If any discrepancy is noticed in a transaction, the support team must be informed as soon as possible.

Bonuses and Promotional Offers

7u77 provides various bonuses and promotional offers for members. These offers are subject to specific conditions.

6.1 Welcome Bonus

New members may receive a 100% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 25 times the bonus amount before withdrawal.

For example: depositing ৳1,000 gives a ৳1,000 bonus, bringing the total balance to ৳2,000. To withdraw the bonus, ৳1,000 × 25 = ৳25,000 must be wagered.

6.2 Bonus Usage Conditions

• The wagering requirement must be met within the set time after receiving the bonus
• Bonuses may not be claimed using multiple accounts or third-party methods
• If abuse of the bonus system is found, the bonus and related winnings may be cancelled
• Bonus funds cannot be withdrawn directly — meeting the wagering requirement is mandatory

6.3 Other Promotional Offers

VIP cashback, weekly rewards, and special occasion offers are described separately on the relevant pages. Each offer has its own applicable conditions.

Betting, Games and Results Policy

7u77 offers various gaming options including slots, live casino, and sports betting. The rules of the relevant game provider also apply to each game or bet.

7.1 Sports Betting

In sports betting, all bets are calculated at the odds in effect at the time of confirmation. If a match is cancelled, the bet amount is generally refunded, though different rules may apply in specific cases.

7.2 Casino Games

Casino game results are determined using Random Number Generator (RNG) technology. If a software error causes an incorrect result to be displayed, 7u77 reserves the right to make a correction.

7.3 Bet Cancellation

7u77 reserves the right to cancel bets in cases of technical error, fraudulent activity, or obvious pricing mistakes. In such situations, the original bet amount will be refunded.

VIP Program and Weekly Cashback

7u77's VIP program has three tiers — Bronze, Silver, and Gold. Cashback is paid at a set rate on weekly net losses at each tier.

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.7% weekly cashback
• Gold: Up to 1.0% weekly cashback

Weekly cashback is calculated on the total net loss for that week (total losses minus total winnings) at the rate for the relevant tier. For example: if a Silver member has a net loss of ৳20,000 in a week, ৳20,000 × 0.7% = ৳140 cashback applies.

Tier changes are determined based on consistency of activity and overall contribution. If VIP membership is abused or terms are violated, the tier may be downgraded or VIP benefits cancelled.

Prohibited Activities and Fraud

The following activities are strictly prohibited on the 7u77 platform:

• Abusing the bonus system or claiming bonuses using multiple accounts
• Using manipulative techniques or software to influence game results
• Unauthorized access to another member's account or theft of account credentials
• Conducting transactions for the purpose of money laundering
• Exploiting technical vulnerabilities or bugs to gain an unfair advantage
• Threatening or intimidating other members

If evidence of such activities is found, 7u77 reserves the right to close the account and forfeit the balance without prior notice. In serious cases, legal action may be taken.

Responsible Gaming and Setting Limits

7u77 prioritizes responsible gaming. We believe gaming is a form of entertainment — not a source of problems. Members can set their own deposit limits, bet amounts, and session time.

If signs of gaming addiction or loss of control appear, a voluntary self-exclusion option is available. For more information and support on this, please read our Responsible Gaming Guide.

An account can be temporarily or permanently closed at a member's request. To withdraw this request, a minimum waiting period of 72 hours must pass.

Privacy and Data Protection

The collection, storage, and use of members' personal information by 7u77 is governed by our separate Privacy Policy. The Privacy Policy carries equal force alongside these Terms.

11.1 Purpose of Data Use

Member information is primarily used for account management, identity verification, transaction processing, and customer service.

11.2 SSL Security

All transactions are secured through SSL encryption. We do not sell members' financial or personal information to third parties.

Dispute Resolution and Complaints

If a member is dissatisfied with any matter, they should first contact 7u77's support team. Our support team provides service in Bengali and English, seven days a week, twenty-four hours a day, via live chat and email.

12.1 How to Submit a Complaint

To submit a complaint, contact us via live chat or email with your account username, the date and time of the incident, and all relevant details. The support team will work to provide a resolution as quickly as possible.

12.2 Final Decision

After reviewing a complaint, 7u77's decision will be considered final. For general inquiries, please visit our FAQ section — answers to many common questions can be found there.

Changes to Terms & Conditions and Miscellaneous

7u77 may amend or change these Terms & Conditions at any time. The updated terms will take effect from the date of publication. Members are advised to review this page regularly.

13.1 Severability

If any clause of these Terms & Conditions is found to be invalid or unenforceable, the remaining clauses will remain fully in effect.

13.2 Entire Agreement

These Terms & Conditions and the Privacy Policy together form the complete agreement between 7u77 and the member. If any prior oral or written discussions conflict with this document, this document will take precedence.

13.3 Contact

If you have any questions or comments about these Terms & Conditions, please contact our support team via live chat or email. Email address: [email protected]

To learn more about us and understand the history and purpose of the platform, you can read our About Us page.